ToneUnionMix Support

Allow access to Music in device settings and check that the songs are downloaded. ToneUnionMix can use songs whose audio it can read. Cloud-only songs, copy-protected songs, and other inaccessible audio may not appear.

Yes. Play the songs you add together, with mute and start timing set for each one. Plus also lets you adjust each song’s volume and stereo balance.

Check the device volume and output, along with each song’s mute and volume settings. Sound may be going to a Bluetooth device. If a message says a song cannot be played, check whether it plays on the device.

Adjust “Start Timing” in the song’s settings. Use the slider or adjustment buttons, or tap the value to enter seconds directly. Play the songs to check their timing against each other.

It keeps the set name, songs and their order, volume, stereo balance, start timing, mute states, and related settings. Open it from “Saved Sets” to use it again. The audio files themselves are not saved in the set.

Check that the songs have not been deleted from the library, are downloaded, and that Music access is allowed. Sets use songs from the library, so add them again if needed, then save the set.

Use the same Apple Account as for the purchase, connect to the internet, and tap “Restore Purchases” on the Plus screen. If nothing changes after the purchase check finishes, tell us the message shown and the app version.

Tell us the app and iOS or iPadOS versions, what went wrong, the steps to reproduce it, the number of songs, audio output, and any message shown. Before attaching audio, describe which action caused the problem.