Contact
Contact by email
[email protected]We reply to inquiries within three business days, excluding weekends and Japanese public holidays.
What to include in your email
- Your name
- Whether you need a reply
- Your inquiry
Report an app issue
Please include the app name and the following details.
- App version
- Issue details
- Steps to reproduce
Open the details you enter in your email app. You can also add to each field there.
If your email app does not open, copy the message and send it to the address above.
Sales and solicitation emails
By sending an email for the purpose of selling or soliciting products or services, rather than making an inquiry, you are deemed to agree to pay a handling fee of JPY 500,000 per email, including tax.